Star Safety - Privacy Policy

Effective Date: May 14, 2025
Last Updated: March 14, 2025

1. Introduction

At Star Safety, we are committed to protecting the privacy and security of our clients, website visitors, and service users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and training programs. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect personal and non-personal information in order to provide our services effectively. The types of data we collect include:

  • Personal Information: Name, email address, phone number, company name, job title, and payment details.
  • Technical Information: IP address, browser type, device details, and operating system, collected through website analytics tools.
  • Training & Consultation Information: Course registrations, safety training history, consulting inquiries, and customer support interactions.
  • Cookies & Tracking Data: Details about website interactions, including pages viewed and links clicked, using cookies and similar technologies.

How We Use Your Information

We use the information collected for the following purposes:

  • Service Delivery: To provide training, consulting, and safety-related services.
  • Customer Support: To respond to inquiries, provide updates, and address concerns.
  • Marketing & Communications: To send promotional materials, newsletters, and relevant industry updates (with your consent).
  • Regulatory Compliance: To meet industry standards and legal requirements (e.g., WorkSafeNB, CSA, or safety certification bodies).
  • Website Improvement: To enhance user experience and optimize our digital services.

4. How We Protect Your Information

We implement appropriate technical, administrative, and physical security measures to safeguard your data, including:

  • Encryption & Secure Servers: Sensitive data is stored securely using encryption technologies.
  • Access Controls: Only authorized personnel have access to personal data.
  • Regular Monitoring: We conduct security audits and monitor our systems to prevent unauthorized access.

5. Sharing of Information

We do not sell or trade your personal information. However, we may share data with trusted third parties under the following circumstances:

  • Regulatory & Certification Bodies: When required for safety training certification or compliance verification.
  • Service Providers: Third-party payment processors, cloud storage providers, or website hosting services.
  • Legal Obligations: If required by law, we may disclose data to authorities in compliance with legal processes.

6. Your Rights & Choices

You have rights regarding your personal data, including:

  • Access & Correction: Request access to the data we hold about you and request corrections.
  • Data Deletion: Ask for your personal information to be deleted where applicable.
  • Marketing Preferences: Opt out of marketing communications at any time.

To exercise your rights, contact us at info@starsafety.ca.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality and analyze visitor behavior. You can manage cookie preferences through your browser settings.

8. Legal Compliance

We comply with applicable privacy laws, including:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • New Brunswick’s Occupational Health & Safety Regulations
  • Relevant CSA, ANSI, and NFPA standards

9. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date.

10. Contact Information

For questions about this Privacy Policy, contact us at:

Star Safety

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